Special!

Description
Lingerie Diva has been a leader in online lingerie sales for 7 years. We feature quality brands, such as Dreamgirl, Elegant Moments, Coquette, Leg Avenue, Escante and Shirley of Hollywood. We carry high-quality items from our vendors and offer them at great prices. We provide exceptional customer service because we want to see our customers satisfied. Every item comes carefully hand-packaged in our signature wrapping.
 
Tax Policy
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.
All orders are shipped discreetly in a plain, unmarked package!!!
The return label will read as follows:
Virtual Inventories
9801 Legler
Lenexa, KS 66219

Most orders are processed within 1 business day.
We do not ship on the weekends and certain major holidays. Fedex and USPS do not deliver on these days so keep that in mind when counting the number of days it will take to receive your package.
We do not require a signature upon delivery.

30-Day Return Policy (from date of receipt):

Lingerie Diva values your satisfaction. If you are not happy with your purchase, simply return your items for a refund or exchange. A refund will be issued less shipping fees. Returned items must be in their original condition and original packaging with tags and sanitary protection intact (NO EXCEPTIONS). Shoes must be in original box & box may not be used as the shipping box. Please ensure that you wear undergarments when trying on swimwear. We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges. Clearance items may only be exchanged. Items received after the 30-day period or in a condition that is not compliant with our return policy will be shipped back at the customer’s expense.

Final Sales: Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. As lingerie and swimwear is delicate by nature, we offer no warranty once the tags are removed. All sales are final on specific items – panties, thongs, men's boxers & thongs, hosiery, pasties, pastie glue, wigs and wig accessories, eyelashes, eyelash accessories, body creams, gels, vibrators, adhesive items or any similar romantic gifts & body jewelry at management's discretion (NO EXCEPTIONS).

Procedure for Returns:

Contacting Customer Service:
If your merchandise is not as ordered or is defective, contact our Customer Service Team at 1-888-473-4677 or via email info@lingeriediva.com

Our hours of operation are Monday through Friday, 9 a.m. to 5 p.m. CST.

Phone contact: 1-888-473-4677 ext 5326
Email: info@lingeriediva.com

Address
9801 Legler
Lenexa, KS 66219

Customer service hours:
Our call center is open Monday through Friday, 9 a.m. to 5 p.m. CST.

Customer Service Hours:

9:00 - 5:00 CST

Phone contact: 1-888-473-4677 x5326

Address
9801 Legler
Lenexa, KS 66219